ayo78 is committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
About This Policy: This Privacy Policy ("Policy") describes how ayo78 ("we", "us", "our") collects, uses, stores, shares, and protects personal data submitted by users ("you", "User") of the Platform at https://ayo78.cam. This Policy forms an integral part of the ayo78 Terms & Conditions. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
ayo78 is an internationally licensed online gaming platform serving Indonesian players across Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, and beyond. The protection of User personal data is a foundational obligation we take seriously — not merely a compliance requirement, but a genuine commitment to the trust our players place in us.
This Policy applies to all data collected through the Platform, including through the website at https://ayo78.cam, any associated mobile interface, customer support communications (including email correspondence sent to [email protected]), and any promotional or transactional interactions between ayo78 and registered Users.
ayo78 processes personal data in accordance with internationally recognized data protection principles, including purpose limitation, data minimization, storage limitation, integrity, and confidentiality. Where Indonesian personal data protection frameworks apply, ayo78 complies with those obligations as they pertain to the processing of data belonging to Indonesian residents.
"Personal Data" means any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data held by ayo78.
"Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, erasure, or destruction.
"Data Controller" means ayo78, which determines the purposes and means of processing your Personal Data.
"Data Processor" means any third party that processes Personal Data on behalf of ayo78 under a formal data processing agreement.
"User" / "Data Subject" means the individual to whom the Personal Data relates — in this context, any registered or visiting user of the Platform.
"Sensitive Personal Data" means a subset of Personal Data that warrants heightened protection, including national identity numbers (KTP numbers), financial account details, and government-issued document images.
"Cookies" means small text files stored on your device by a web browser at the instruction of the Platform, used to retain session state and preference information.
ayo78 collects the minimum Personal Data necessary to deliver our services, fulfill our legal obligations, and maintain the security and integrity of the Platform. The categories of data we collect are set out in the table below:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Mandatory |
| Contact Data | Email address, mobile phone number | Mandatory |
| Verification Data (KYC) | KTP (Indonesian National ID) copy, passport copy, selfie photo, proof of address | Mandatory |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatic |
| Usage Data | Pages visited, games played, bet history, bonus activity, session duration, click-stream data | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When applicable |
| Marketing Preferences | Promotion opt-in/opt-out status, preferred contact channel | Optional |
ayo78 does not intentionally collect or process special categories of Personal Data (sometimes referred to as "sensitive data" under certain data protection frameworks) such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data (except for verification purposes where required by law), health data, or data concerning sexual orientation. Should any such data be incidentally provided by a User, ayo78 will process it only to the extent strictly necessary for regulatory compliance and will delete it as soon as that purpose is fulfilled.
The majority of Personal Data is collected directly from you at the following points in the User journey:
Technical Data and Usage Data are collected automatically through cookies, server logs, and third-party analytics tools as you interact with the Platform. This includes data such as IP address, device fingerprint, browser type, pages visited, time on site, and betting behavior. Automatic data collection is essential for fraud prevention, session management, Platform performance optimization, and compliance with anti-money laundering (AML) obligations.
In limited circumstances, ayo78 may receive Personal Data from third parties, including:
All third-party data sources operate under contractual obligations to lawfully obtain and share Personal Data in compliance with applicable data protection regulations.
ayo78 processes Personal Data exclusively for the purposes listed below. We do not use your data for purposes incompatible with those disclosed at the time of collection:
You may opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting [email protected]. Opting out will not affect transactional communications such as deposit confirmations, withdrawal notifications, or Account security alerts.
Under internationally recognized data protection principles, ayo78 relies on the following legal bases for processing your Personal Data:
Contractual Necessity: Processing is necessary to perform the contract between you and ayo78 (the Terms & Conditions), including creating your Account, processing transactions, and delivering gaming services.
Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML verification, age verification, record-keeping for audits, and reporting suspicious activity to regulatory authorities.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, Platform security, customer service improvement, and analytics — provided those interests are not overridden by your fundamental rights and freedoms.
Consent: For marketing communications and certain optional data uses, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing performed prior to withdrawal.
ayo78 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the limited circumstances described below, and only with parties who are contractually obligated to protect your data:
We engage trusted third-party service providers to perform specific functions on our behalf, including:
All Data Processors are selected based on their technical and organizational security measures and are bound by formal data processing agreements requiring them to process Personal Data only on our instructions and in compliance with this Policy.
ayo78 may disclose Personal Data to regulatory bodies, law enforcement agencies, courts, or government authorities when required by law, including in response to:
In the event of a merger, acquisition, reorganization, or sale of all or part of ayo78's assets, Personal Data may be transferred to the acquiring entity or successor. Users will be notified of any such change via email and prominent notice on the Platform, and the acquiring entity will be required to honor the terms of this Policy with respect to previously collected data.
Where required by law or where we seek to share Personal Data for a purpose not covered by this Policy, we will seek your explicit consent before sharing.
International Data Transfers: Some of our service providers and data processors are located outside Indonesia. Where Personal Data is transferred internationally, ayo78 ensures that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with internationally recognized standards.
Cookies are small text files stored on your device when you visit the Platform. They enable the Platform to recognize your device, remember your preferences, maintain your login session, and collect analytics data. ayo78 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).
Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only first-party cookies, or prompt you before accepting cookies. Be aware that blocking essential cookies will impair Platform functionality and may prevent you from logging in or placing bets. Instructions for managing cookies in popular browsers:
ayo78 retains Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Our standard retention periods are:
| Data Category | Retention Period | Justification |
|---|---|---|
| Account Registration Data | Duration of Account + 7 years | Regulatory compliance, audit requirements |
| KYC Verification Documents | Duration of Account + 7 years | AML record-keeping obligations |
| Transaction History | Duration of Account + 7 years | Financial audit, dispute resolution |
| Betting History | Duration of Account + 5 years | Responsible gaming monitoring, compliance |
| Support Communications | 3 years from last interaction | Service quality improvement, dispute records |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent for regulatory purposes |
| Session Logs (IP, device data) | 90 days | Security incident investigation |
After the applicable retention period expires, Personal Data is securely deleted or anonymized such that it can no longer identify you. ayo78 conducts regular data purging audits to ensure compliance with retention schedules.
ayo78 employs industry-standard technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
Your Role in Security: While ayo78 implements robust security measures, you also play a critical role in protecting your Account. Use a strong, unique password, never share your login credentials, enable two-factor authentication if available, and immediately report any suspected unauthorized access to [email protected].
Under internationally recognized data protection principles, you have the following rights regarding your Personal Data. To exercise any of these rights, please contact us at [email protected] with "Data Protection Request" in the subject line:
Request a copy of all Personal Data we hold about you, including data categories, processing purposes, and recipients.
Correct any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where we no longer have a lawful basis to retain it (subject to legal retention obligations).
Limit how we process your Personal Data in certain circumstances, such as while disputing data accuracy.
Receive your Personal Data in a structured, commonly used, machine-readable format and transmit it to another controller.
Object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing.
File a complaint with the relevant data protection authority if you believe your data rights have been violated.
ayo78 will respond to all valid data subject requests within 30 calendar days of receipt. For complex requests requiring extended investigation, we may extend this period by an additional 30 days and will notify you of the extension and the reasons for it. We may request additional information to verify your identity before fulfilling your request to prevent unauthorized disclosure of Personal Data.
The Platform is strictly for individuals aged 21 years and older. ayo78 does not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not use the Platform, create an Account, or submit any Personal Data to ayo78.
If we discover that we have inadvertently collected Personal Data from an individual under the age of 21, we will immediately delete that data and permanently close any associated Account. Any Funds deposited by a minor will be returned to the originating payment method, less any amounts already wagered (which are forfeited).
Parents and guardians in Jakarta, Surabaya, Bandung, Medan, and across Indonesia are encouraged to use internet filtering software and parental controls to prevent minors from accessing online gambling sites. For further information on protecting minors from gambling harm, please visit our Responsible Gaming page.
The Platform may contain links to third-party websites, applications, or services operated by payment providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), or other partners. ayo78 is not responsible for the privacy practices or content of these third-party sites.
This Privacy Policy applies solely to Personal Data collected by ayo78 through the Platform at https://ayo78.cam. When you navigate to a third-party website, you are subject to that site's own privacy policy. We encourage you to review the privacy policies of any third-party services you use.
ayo78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Where amendments are material (for example, a significant change in data sharing practices or retention periods), ayo78 will notify registered Users by email to the address on file and/or through a prominent notice displayed on the Platform homepage. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.
We encourage all Users to review this Policy periodically, particularly before submitting Sensitive Personal Data such as identity documents or financial account details.
If you have any questions, concerns, or complaints about this Privacy Policy, how ayo78 processes your Personal Data, or if you wish to exercise any of your data protection rights, please contact our Data Protection team:
Email: [email protected]
Subject Line: Data Protection Request
Our customer service team operates 24 hours a day, 7 days a week, including during Indonesian public holidays such as Idul Fitri, Idul Adha, Ramadhan, Nyepi, and Indonesian Independence Day (17 August). Native Indonesian-speaking agents are available at all times. We aim to acknowledge all data protection inquiries within 24 hours and provide a substantive response within 30 calendar days.
Six foundational principles that guide every data protection decision at ayo78.
Every data transmission — from KTP uploads to BCA/BRI/BNI deposit instructions — is protected by 256-bit SSL encryption, the same technology securing Indonesia's largest banks.
ayo78 will never sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to deliver gaming services and fulfill legal obligations.
We collect only what we need. If a data field is not essential to Account creation, KYC verification, or payment processing, we do not request it.
Personal data is retained only as long as legally required. Session logs are purged after 90 days; support transcripts after 3 years. Full retention schedule detailed above.
Access, correct, delete, or export your data at any time. Opt out of marketing with one click. Your data, your rights — exercisable 24/7 through [email protected].
Our data practices meet international gaming license standards and align with best-practice frameworks for protecting Indonesian users' privacy rights.
Our support team is ready to clarify any aspect of this Privacy Policy. You can also review our Terms & Conditions or explore our Responsible Gaming resources.